Refund policy
RETURN & REFUND POLICY
Return Eligibility
To be eligible for a return:
- Item must be unused and in original packaging
- Return request must be made within [X DAYS] of delivery
- Proof of purchase is required
Return Timeframe
Returns must be initiated within [X DAYS] of receiving the product.
Refund Process
Once your return is received and inspected, we will notify you. Approved refunds will be processed within [REFUND PROCESSING TIME] via original payment method.
Exchange Options
We offer exchanges for damaged, defective, or incorrect items (subject to availability).
Damaged or Defective Products
If you receive a damaged or defective product, contact us immediately at [EMAIL ADDRESS] with photos.
Non-Returnable Items
Certain items such as clearance products or personal-use items may not be eligible for return.
Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.